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We’re Here to Help

Have a question about your dnaPower test, results, order, or next steps? Our customer care team is ready to assist you.

Contact Information

Our customer care team is available to answer your questions and provide support.

dnaPower Inc.
13520 Crestwood Place, Unit 12
Richmond, BC
V6V 2G3
Canada

Customer Care Hours
Monday–Friday
9:00 AM – 5:00 PM (PST)
DNA Report Reviews may be available outside of normal office hours.

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QUESTIONS? WE'VE GOT ANSWERED

Frequently asked questions

Return policy

Our goal is for every customer to be totally satisfied with their purchase.